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These Website Terms and Conditions (“T&Cs”) have been created specifically to cover the provision of online services in Australia.


Businesses that might use these T&Cs are freelance writers, editors, researching, etc.


The T&Cs cover the services to be provided, restrictions around what the customer can do with the information and materials obtained as part of the services and how to terminate the services.


You can customise the T&Cs so that they apply to services that are provided on an on-going basis, or where you sell the services in a package i.e. 3/6 month blocks. 


The T&Cs are drafted on the assumption that your customer registers online to receive the services.


The T&Cs are drafted on the assumption that a privacy policy will also be housed on the website. If you need a privacy policy, check out our bundles amd save. 


If you are providing a regulated service (i.e. sports betting, legal services) these T&Cs are not applicable and must be amended with your specific service in mind.


What Do The T&Cs Cover?


  • Customisable description of services and materials provided;
  • Ability to change date, time and method of delivery if needed;
  • Ability to provide services on an ongoing basis or for a specific period of time;
  • Clause requiring feedback on materials within a certain timeframe;
  • Statement that timeframes for delivery are estimates only;
  • Ability to subcontract the delivery of the services;
  • Statement that the products may vary from the images on the website;
  • Customisable clause allowing you to postpone any one-to-one sessions;
  • Obligation on customer not to disclose any materials provided or share passwords;
  • Restriction around customer using the services or materials for commercial purposes;
  • Ability to take fees on a periodic basis without further authorisation;
  • Refund policy;
  • Protection of your intellectual property (“IP”);
  • Ability to grant a business licence over your IP;
  • Restriction around competitors using your services or materials;
  • Legal disclaimers;
  • Limit on your liability (how much you can be sued for); and
  • Termination


Legal Notice


This is a template document and has not been prepared to meet your specific circumstances. By using this document you understand that Law by Design is not providing you with any legal advice, nor is there a solicitor/client relationship between us.


This template is suitable for very basic situations. If you are seeking a more detailed contract, please contact us and we can prepare a bespoke agreement for you. The best way of ensuring your document suits your circumstances is seeking legal advice on how to tailor the document to meet your requirements.  As always please feel free to reach out for assistance. You can contact us at

Website T&C's - Online Services

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